CASE STUDY OSH GROUP 2 (DHM1)

AHMAD BIN ZAHARI (28DHM19F1014)NURCAHYARIZKINA BINTI MUHAMMAD TANG (28DHM19F1020)NADIRA ZALIKHA BINTI AHMAD ZAINUDIN (28HM19F1023)

WORK PLACE ENVIRONMENT AND ERGONOMIC

SITUATION 1

FRONT OFFICE

PROBLEM: Poor posture or a chair that is not properly adjusted can contrubute to neck , hip and back pain

SUGGESTION: you should sit in  manner that maintains the normal curvature of the spine , with feel flat on the floor and thighs parallel to the floor

SITUATION 2

PROBLEM: Perhaps the most dangerous of all front office risk factors is holding the phone between one . this habit will eventually cause neck and shoulder pain on one side of the body

SUGGESTION:  Wireless phone headsets should be considered mandatory for all front office workers who spend more than 25 percent of their time on the phone.

KITCHEN

SITUATION 1

PROBLEM: lifting heavy object in large  quantities. for example , kitchen utensils such as dishes,pots and pans. lifting too much will cause your hands to become numb.

SUGGESTION : workers should use the appropriate trolley to move the kitchen appliances to reduce the swelling of the hands

SITUATION 2

PROBLEM : the position of the body of the workers which has been bent for a long time

SUGGESTION : the preparation food area must be at the appropriate height for the workers.

HOUSEKEEPING

SITUATION 1

PROBLEM : Improper use of goods can cause injury to employees for example items such as using a low-cut mop that can cause back pain.

SOLUTION : The hotel manager should provide the necessary items for use to the workers such as providing a long mop that will allow the employee to feel comfortable and not back down while working.

SITUATION 2

    

PROBLEM : Heavy vacuuming is one of the causes of injury to workers and can cause work to be done slowly.

SOLUTION : Workers should use appropriate and lightweight vacuum to prevent self-injury and enable workers to work quickly and comfortably.